Member Assistance And Sometimes Expected Concerns (FAQs)
We recommend keeping your check for at least 7 days in case there are any questions after youвЂ™re done with your deposit. It might be useful to compose your self an email from the check (such as вЂњdeposited with CheckFlashвЂќ). After that timing, you might however destroy the check you prefer.
Generally in most instances, your deposits follow our availability that is standard policyjust like deposits at an ATM). There could be some rare circumstances where you can find extra delays (such as for example during system maintenance). Observe that checks might be susceptible to our hold policy, that might cause delays in access. For clarification on our check hold and accessibility policies, please contact us.
You should use CheckFlash just as much as youвЂ™d like. But, you may be limited by $5,000 in deposits per working day (deposits made after midnight or on weekends/holidays count toward the following working day).
CheckFlash is a component of this Coast Central mobile phone application. Simply click on the menu, and youвЂ™ll notice a tab to click called, вЂњCheckFlash DepositвЂќ. I getting an Error?вЂќ below if you donвЂ™t see the tab, see вЂњWhy am.
If youвЂ™re perhaps not currently making use of our mobile application, down load it from your own Android os or iOS device (see Technical needs below).
While you will find a prerequisites that are few having the ability to deposit checks, they arenвЂ™t really complicated. You do need certainly to:
- Have a bank checking account
- Be at the least 18 years old
- Have actually a contact target on file with us
- Have actually an ongoing address that is postal file with us
- Get accounts in good standing with us
CheckFlash wonвЂ™t operate in particular circumstances, such as for instance when you have delinquent loans or perhaps a frozen account. If you think you must certanly be able to deposit checks but arenвЂ™t able to, double-check that your particular device fulfills the minimal demands to operate CheckFlash. When you yourself have every other concerns, please contact us.
Certain requirements for CheckFlash are exactly the same given that demands when it comes to Coast Central mobile phone software: iOS: 10.x and soon after Android os: 5.x and later
Note: users who utilize unsupported OS variations can still access on the web Banking with a mobile web web browser, nonetheless it could perhaps maybe not help CheckFlash and fingerprint or login that is facial. The operating that is following aren’t appropriate:
- Windows Phone
- Kindle Fire
An email on вЂњrootedвЂќ or вЂњjailbrokenвЂќ products: вЂњRootingвЂќ and вЂњjailbreakingвЂќ make reference to getting rid of the manufacturerвЂ™s defenses from your own unit, and frequently additionally include running customized computer computer software. We try not to support running CheckFlash on rooted or jailbroken products. From using our app on a modified device, we cannot support devices that have been rooted or jailbroken while we cannot and will not prevent you. We strongly discourage doing mobile banking on products which have had the manufacturerвЂ™s defenses eliminated.
- Precisely fill out of the check and write demonstrably.A properly filled-out check, with obviously written text, is a lot easier to photograph. The application electronically checks out handwriting, additionally the more it could read, the greater the possibility it will be accepted.
- Go into the proper level of the deposit into the CheckFlash app.A check can be refused or delayed in the event that you place a different quantity in the software than is written regarding the check.
- Prevent marks that are stray the check.Similar to composing obviously, stray markings could make it harder for the software to see your handwriting.
- Use the clearest photo you can.Blurry photos and images with bad illumination allow it to be harder to process. While our software is good at reading writing, it can require a beneficial test to learn! (A tip: you can zoom in by tapping the small image of the check after youвЂ™ve taken the picture of your check. For one to read, you might take to using it once more. if it is hard)
- Line your sign in the digital camera window.If your digital camera provides positioning marks, utilize them. Make an effort to have the check image to fill the display screen and then make yes the whole check is noticeable. Additionally, you will need to get the image вЂњstraight onвЂќ to your check, maybe maybe maybe not down at an angle.
- Attempt to have the signal that is strongest you can.in an effort to submit your check image, you may need a great link with the online world. Make an effort to have the strongest sign you’ll. If it is using some time to outline your check ( or the loading вЂњspinnerвЂќ is not going away), try to find destination with a more powerful connection or connect with wi-fi.